Cómo Redactar una Carta de Presentación y un Correo de Reclamación Eficaces

Carta de presentación para un CV

A COVER LETTER FOR A CV:

Dear Mr Moore,

I am writing to apply for the role of Customer Service Manager as advertised on the Jobs4All website. Please find my CV attached.

I am especially interested in musical instruments, as I am a keen musician myself. The opportunity to work with Gibbon's Musical Instruments Company, one of the best instrument manufacturers in the industry, is one that I would be very excited about. Your electric and bass guitars are top-quality and I know you're planning to expand your business into other countries.

The job description says that the role involves managing a team of customer service reps, handling more complex customer issues and developing customer reward schemes. I have a proven track record of leadership skills and I manage a team of reps in my current role. I have excellent communication skills and enjoy dealing with customer problems and attending to their needs. My current position also involves developing different ideas to gain customer loyalty.

I'm available for an interview at any time that suits you, either at your offices or over a video call. My current notice period is one month.

Many thanks for taking the time to consider my application.

Yours sincerely,

Paula Jones

Correo de reclamación

AN E-MAIL OF COMPLAINT

Dear Ms Wood,

I am writing with regard to the four pedestals we purchased recently from your company. I wish to complain about some damage and faulty parts. The order number is 009245. We bought the pedestals from your online store two weeks ago.

Unfortunately, all the pedestals arrived two days later than expected and they had some damage when they arrived. Furthermore, the locks were broken in two of the pedestals, so we could not open them.

In addition, some handles were missing from the other two.

Please send us four replacement pedestals immediately. This has caused us great inconvenience because our new employees have nowhere to store their personal belongings. I understand that in all the years we have been buying office supplies from your shop, we have never had problems, but this is not the service we expect from you. I feel that you should offer us some form of compensation.

Please look into the matter as soon as possible.

I look forward to hearing from you.

Emily Davies

Senior Administrative Assistant