Modelo de Reclamación por Incidencias en Transporte Internacional
Comunicación de Incidencias en el Transporte
Versión en Inglés (English Version)
From: [Remitente]
To: [Destinatario]
Subject: Issue Regarding Shipment Reference [NÚMERO DE REFERENCIA DEL ENVÍO]
Dear Mr./Ms. [APELLIDO],
I am writing regarding shipment reference [REFERENCIA DEL ENVÍO].
According to the shipping documents, the cargo was sent on [FECHA DE ENVÍO] from [PUERTO DE ORIGEN] to [PUERTO DE DESTINO, PAÍS] on board the vessel [NOMBRE DEL BUQUE].
The estimated time of arrival was [FECHA ESTIMADA DE LLEGADA]. However, the container arrived [delayed / ahead of schedule] and part of the goods arrived [damaged / in poor condition / incomplete].
Our client, [NOMBRE DEL CLIENTE], has informed us that [DESCRIPCIÓN DEL PROBLEMA].
This shipment...